Official Documents

Privacy Policy 100cuci com

Your privacy is our priority. This document clearly explains how 100cuci com collects, uses, stores, and protects your personal information — so you can play with complete peace of mind and confidence.

Effective Date: 1 January 2026  |  Version: 2.4

Protection Commitment Our Data

Six core principles that shape how 100cuci com manages the privacy and personal data of every member.

Data Minimisation

We only collect data that is strictly necessary to provide our services. No excess information is gathered without a clear and legitimate reason.

Advanced-Level Encryption

All data stored and transmitted through the 100cuci com platform is protected with 256-bit SSL encryption — an internationally recognised industry security standard.

Full Member Control

You have the right to access, correct or request deletion of your personal data at any time through our support channels.

No Data Sales

100cuci com never sells, rents or transfers members' personal data to third parties for marketing purposes without your explicit consent.

Information Confidentiality

Your financial and personal information is stored separately in a secure server environment with access restricted to authorised personnel only.

Periodic Updates

This Privacy Policy is updated periodically to reflect changes in regulations, technology and best practices in user data protection.

Important Note: This Privacy Policy applies to all users of the 100cuci com platform, including the website and mobile app. By registering or using our services, you agree to the practices described in this document.

1 Introduction

100cuci com ("we", "Platform" or "company") is committed to protecting the privacy of every individual who uses our services. This Privacy Policy describes our approach to the collection, processing, storage and protection of your personal data as a member or visitor of our platform.

We understand that personal data is sensitive and you have the right to know exactly what happens with your information. That is why this document is written in plain, easy-to-understand language — not filled with confusing legal jargon.

This policy applies to all data you provide to us directly, data collected automatically when you use the platform, and data we receive from trusted third parties within our operational scope.

2 Personal Data We Collect

We collect various types of data depending on how you interact with the 100cuci com platform. Below are the main categories of data we collect:

Data Category Example Information Collection Methods
Identity Information Full name, date of birth, identity card number Registration & KYC
Contact Information Email address, phone number, residential address Account registration
Financial Information Bank account number, bank name, transaction records Deposit & Withdrawal
Usage Data Game history, wagering records, login activity Automatically during use
Technical Data IP address, device type, web browser, operating system Automatically via cookies & logs
Verification Documents Copy of identification card, bank statement, selfie KYC Process

We do not collect sensitive data categories such as medical information, religious beliefs, or political views unless specifically required by applicable law.

3 How We Use Your Data

Every piece of data we collect has a clear and lawful purpose. We do not process your data for undisclosed purposes without obtaining your additional consent.

  • Account management: Create, maintain, and protect your account on the 100cuci com platform.
  • Transaction processing: Process deposits, withdrawals, and all financial transactions related to your account.
  • Identity verification (KYC): Meet anti-money laundering (AML) compliance requirements and customer identification obligations.
  • Customer support: Provide technical assistance and resolve complaints or disputes you raise.
  • Platform security: Detect and prevent fraud, unauthorised access, and suspicious activity.
  • Service improvement: Analyse usage patterns to improve the overall user experience and platform performance.
  • Marketing communications: Send promotional information and relevant offers — only if you have given consent to receive such communications.
  • Legal compliance: Comply with directives from regulatory bodies, court orders, or applicable legal requirements.
Your Rights: You may withdraw consent to receive marketing communications at any time by contacting our support team or through your account settings.

4 Data Sharing & Disclosure

100cuci com does not sell or rent your personal data to any third party. However, in certain limited circumstances, we may share your information with the following parties:

  • Payment service providers: Payment processors and financial institutions that help us handle your deposit and withdrawal transactions securely.
  • Game providers: Game developer companies that provide game content on our platform — data shared is minimal and for technical purposes only.
  • Cloud service providers: Server infrastructure and data storage services are bound by strict confidentiality agreements with 100cuci com.
  • Regulatory authority: Relevant authorities when required by applicable law, regulation, or valid court order.
  • Identity verification partners: Trusted third-party KYC service providers for member document and identity verification purposes.

All third parties with whom we share data are bound by data protection agreements that require them to handle your information in accordance with security standards equal to or higher than our own.

Our Guarantee: None of your data will be shared beyond the minimum requirements stated above. We actively monitor all third-party relationships to ensure compliance with this privacy policy.

5 Data Security

We implement comprehensive technical and organisational security measures to protect your personal data from unauthorised access, loss, alteration, or accidental disclosure.

  • 256-bit SSL Encryption: All communications between your browser and our servers are secured using the latest TLS/SSL protocols.
  • Encryption of data at rest: Sensitive data stored in our databases is encrypted using industry-grade encryption algorithms.
  • Layered access controls: Only authorised personnel who require access to perform their duties may view members' personal data.
  • 24/7 Monitoring: Threat detection systems and security monitoring operate around the clock to identify any suspicious activity.
  • Regular security audits: Vulnerability assessments and penetration testing are conducted periodically by independent security experts.
  • Two-factor authentication (2FA): Available for all member accounts and strongly recommended to be activated for an additional layer of protection.

In the event of any data security breach affecting your information, we will notify you within a reasonable timeframe in accordance with applicable legal requirements.

6 Cookies & Tracking Technology

100cuci com uses cookies and similar tracking technologies to enhance your experience on our platform. The following are the types of cookies we use:

  • Essential cookies: Required for core platform functions such as login, session management and security. These cookies cannot be disabled as they are critical to platform operations.
  • Performance cookies: Collect information about how you use the platform (pages visited, time spent) to help us understand and improve the user experience.
  • Functionality cookies: Remember your preferences such as language, display settings, and other options so you do not need to reset them each time.
  • Analytics cookies: Help us understand traffic and usage patterns in aggregate for platform improvement purposes.

You can manage or disable cookies through your web browser settings. However, disabling certain cookies may affect the functionality and user experience of the 100cuci com platform.

Cookie Controls: Cookie settings can be adjusted through your browser's settings menu (Chrome, Firefox, Safari, Edge). Changes will take effect immediately on your next browsing session.

7 Your Rights

As a 100cuci com member, you have the following rights regarding your personal data. We are committed to fulfilling your requests within a reasonable timeframe:

Right of Access

You have the right to obtain a copy of the personal data we hold about you, along with information on how it is being used.

Right to Rectification

You have the right to request correction of any inaccurate or incomplete personal data held in our records.

Right to Erasure

You may request deletion of your personal data, subject to any legal record-keeping requirements that may apply.

Right to Restriction of Processing

You have the right to request that we restrict the processing of your data under certain circumstances, such as when you are disputing the accuracy of the data.

Data Portability Right

You may request your personal data in a machine-readable format for transfer to another service provider.

Right to Object

You have the right to object to the processing of your data for direct marketing purposes at any time without providing a reason.

To exercise any of the above rights, contact our customer support team via Live Chat or email. We will process your request within 30 business days.

8 Children's Data Protection

The 100cuci com platform is intended exclusively for individuals who are of age 18 years and above. We do not knowingly collect or process personal data from children or individuals under the age of 18.

If we determine that a child's personal data has been collected without proper age verification, we will take immediate steps to delete that data and close the associated account. Parents or guardians with concerns about their child's use of the platform are encouraged to contact us promptly.

Shared Responsibility: If you discover that a minor is using your account or has registered on our platform, please contact our customer support immediately so that appropriate action can be taken.

9 Data Retention Period

100cuci com retains your personal data for as long as your account is active or as long as necessary to provide services to you. However, specific retention periods apply based on the type of data and legal requirements:

  • Active account data: Retained for the duration your account is active plus 5 years after account closure for legal compliance purposes.
  • Financial transaction records: Retained for a minimum of 7 years in accordance with Malaysia's tax and financial legal requirements.
  • KYC documents: Retained for 5 years after the business relationship ends as an AML compliance requirement.
  • Support communication logs: Retained for 2 years for reference and service improvement purposes.
  • Cookie and analytics data: Typically not exceeding 13 months from the date of collection.

Once the designated retention period has elapsed, your data will be securely deleted or anonymised in accordance with our internal procedures. Anonymised data can no longer be linked to you as an individual and may be retained for statistical and analytical purposes.

10 Changes to This Privacy Policy

100cuci com reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices, legal requirements or technological developments. Any material changes will be communicated to you via:

  • Notifications displayed on the platform's home page at least 14 days before changes take effect.
  • Email notification to the address registered in your account.
  • In-app notifications on the 100cuci com mobile app if you have installed and are using our app.

The "Effective Date" at the top of this document will always be updated to reflect the latest version of the Privacy Policy. We encourage you to review this page periodically to stay informed about how we protect your information.

Continued use of the platform after changes take effect is considered your acceptance of the updated Privacy Policy. If you disagree with any changes, you have the right to close your account by contacting our support team.

11 Contact Us

If you have any questions, concerns, or complaints regarding how we handle your personal data, our privacy and data protection team is ready to assist:

  • Live Chat: Available 24/7 directly from the 100cuci com website or mobile app for immediate assistance.
  • Email: [email protected] — for privacy-specific enquiries and data rights requests.
  • Frequently Asked Questions: Visit page FAQ ours for answers to commonly asked privacy questions.

For requests relating to data rights (access, correction, deletion, etc.), please clearly state your full name, account number and request details. We aim to respond within 14 working days for standard requests and within 30 working days for more complex requests.

Response Time: Our team operates 24 hours a day, 7 days a week. For urgent account security or data breach concerns, we prioritise responses within 2 business hours.

Play with Safe & Secure

Your privacy and security are always our top priority at 100cuci com. Register today and enjoy a safe, fair, and exciting online gaming experience alongside thousands of members across Malaysia.

256-bit SSL Encrypted Data No Data Sales Secure KYC

By registering, you confirm that you are aged 18 and above and agree to the Privacy Policy and Terms and Conditions ours.

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